Participant Account

How do I register via the online system?

Click here to view our step-by-step registration instructions.

Do all team members’ need to register online?

Yes. The 2021 Polar Plunge season is 100% virtual. All plungers must register online. Individuals under the age of 18 must have a parent or guardian with them when they register as they must agree to our Terms and Conditions.

I accidentally registered twice. What should I do?

In order to properly track your online donations, it is best that you only have one online registration record per Plunge location.  If you accidentally registered twice, contact your Plunge Director or email  Please include your Plunge location, the two email addresses you registered under and which of those accounts you would like to keep. We will take care of the issue and email you back once the correction has been made.

I forgot my username and/or password, what do I do?

Your username is the email address you used during registration. If you do not remember what email you used, contact your Plunge Director or email with your full name and past Plunge location.  If you forgot your password, utilize the Forgot Password option under the Login section of your fundraising page.

Can team members share an online donation?

Donations made online cannot be split between team members.

How do I find my friend’s Plunge page to make a donation?

You can search for Plungers by utilizing our Support a Plunger feature.

Will I be able to see pictures from the Plunge online after the event?

Yes! Pictures and videos received from Plungers will be view-able from our Special Olympics Illinois Flickr account. We will also be hosting an Plunge At Home celebration on March 14 via Special Olympics Illinois social media platforms. Be sure to tune in for a chance to see your Plunge At Home video and photos highlighted!

How do I send emails to ask for donations, ask others to join my team or thank donors?

The Message Center tool through our Plunge system can be helpful, but we can’t guarantee that the email won’t go to your recipient’s spam folder. To be sure your emails are being received, we recommend you send requests through your own personal email account.

If you prefer to use the Plunge website: Log into your account by visiting your fundraising page and clicking Login in the top right corner. Select Messages in the top toolbar.  Here you can send emails out asking for a donation, thank a donor for supporting your efforts or create a personalized email. Choose or enter email addresses, edit the default text however you’d like, then Send Email. Again, please be aware that the emails can sometimes go to recipients’ spam/junk folders.

I don’t want to use the online fundraising program. Can I still participate?

Yes! While we encourage you to register online, but individuals are able to register for the Plunge At Home offline by completing this Offline Registration Form. This form along with a minimum of $100 in donations must be received by Special Olympics Illinois no later than March 28.

Offline Registration paperwork, waiver and donations should be mailed to:

Special Olympics Illinois
Attn: Polar Plunge/ participant’s name
605 East Willow
Normal, IL 61761

If mailing donations, make sure to exchange all cash into a money order.  Also, make sure to complete and include an offline donation tracking form so we can be sure to credit your efforts correctly.  Any questions please contact your Plunge Director or email